CMG Support

We strive to providing a consistent level of excellence when it comes to supporting you.

Website Terms and Conditions

This website is owned and operated by CMG (Brand name of AxiTrader Limited) (‘us’, ‘we’ and ‘our’) trading as CMG.

Your access to and use of this website is subject to these terms and conditions, our Client Agreement, and any notices, disclaimers or other terms and conditions or other statements contained on this website (referred to collectively as ‘Terms and Conditions’).

By using this website you agree to be subject to the Terms and Conditions.
The information contained on this website is not guaranteed, is strictly for information purposes only and subject to change without notice.

Although this material is based upon information that CMG considers reliable and endeavours to keep current, it does not warrant that the information or materials are current or accurate at all times and it should not be relied upon as such. To the extent permitted by law, CMG does not accept any responsibility arising in any way from errors in, or omissions from, this information.

The products and services described on the website vary from time to time and may not always be available or may be restricted.

The content should not be construed in any way as a recommendation or investment advice.

Legal & Regulatory

These documents set out the terms on which CMG’s products and services will be provided. They are important documents and should be considered prior to deciding to apply for an account.

Chat and Instant Messaging

You are advised that Chat and Instant Messaging conversations are recorded and may be used for compliance or training purposes.

Conversations on Chat or through Instant Messaging is for your general information only and CMG is not soliciting any action based upon it. It does not take into account the particular investment objectives, financial situation or needs of individual clients. Before acting on any information in any Chat or Instant Message, you should consider whether it is suitable for your particular circumstances and, if necessary, seek professional advice.

Monitoring

Your use of this Website may be monitored by CMG, and the resultant information may be used by CMG for its internal business purposes.

Further information regarding our use of your personal information is available in our Privacy Statement.

General Advice & Suitability

The material on this website has been prepared for informational purposes only without regard to any particular user’s investment objectives, financial situation, or means, and CMG is not soliciting any action based upon it.

Provision of the information on this website does not constitute nor should it be considered a recommendation that you enter into a particular transaction nor a representation that any product described on this website is suitable or appropriate for you.

You should neither construe any of the material contained in the website as business, financial, investment, hedging, trading, legal, regulatory, tax, or accounting advice nor make its content the primary basis for any investment decisions made by or on behalf of you.

You are advised to consult your personal financial adviser, attorney, and tax and accounting advisors concerning any contemplated transactions.

The Product Disclosure Statement for CMG’s derivatives is available on this website and should be considered prior to deciding to acquire, hold or dispose of them.

Risk

Many of the products described on this website involve significant risks, and you should not enter into any transactions unless you have fully understood all such risks and have independently determined that such transactions are appropriate for you.

Any discussion of the risks contained herein with respect to any product should not be considered to be a disclosure of all risks or complete discussion of the risks which are mentioned.

The Product Disclosure Statement for CMG’s derivatives contains a Risk Statement and should be considered prior to conducting transactions.

Conflict of Interest Disclosure

The individuals who prepared this website content are paid in part based on the profitability of CMG, which includes earnings from the firm’s trading.

They, along with other salespeople, traders and other professionals may provide oral or written market commentary or trading strategies to our clients that reflect opinions that are contrary to the opinions of CMG generally, and our proprietary trading and investing businesses may make investment decisions that are inconsistent with the views expressed.

This material is therefore not independent from our proprietary interests, which may conflict with your interests.

We and our officers, directors, and employees, including persons involved in the preparation or issuance of this material, may from time to time have “long” or “short” positions in, act as principal in, and buy or sell the financial instruments, and act as market maker. This may result in a conflict between the interests of CMG and those of our clients.

Jurisdiction Notice

This material is not to be construed as a recommendation; or an offer to acquire, buy or sell; or the solicitation of an offer to acquire, buy or sell any security, financial product, or instrument; or to participate in any particular trading strategy in any jurisdiction in which such an offer or solicitation, or trading strategy would be illegal.

There are legal requirements in various countries which may restrict the information which we are lawfully permitted to provide to you.

You must be over 18 years of age to use the services of CMG.

Copyright & Trade Mark

Except where necessary in order to view the information on this website on your browser, or as permitted under the applicable law or these Terms and Conditions, no information or content on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without our specific written consent.

You acknowledge that CMG shall be entitled to require you to remove any link from another website to this website which you install without obtaining CMG’s prior written consent.

Any third party intellectual property used by us in the content of our website should not be interpreted as meaning that the third party owner sponsors, endorses or is in any way affiliated with us or with our business, nor that they make any representation regarding the advisability of using our products.

Apple, the Apple logo, Mac, iPhone, iPad, iPod touch, are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Third Party Content

This website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under CMG’s direct control.

CMG provides such links solely as a convenience to you. Accordingly, CMG makes no representations concerning the content of the Sites. The fact that CMG has provided a link to the Site does not constitute an endorsement, authorisation, sponsorship, or affiliation by CMG with respect to the Site, its owners, or its providers.

CMG has not tested any information, software, or products found on any of the Sites and therefore does not make any representations regarding the content or sponsors of the Site, or the suitability or appropriateness of the products or transactions described therein.

CMG accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other website, products or services.

CMG’s Liability

CMG is not liable for any damages including, without limitation, damage to your computer or computer system or settings, loss of data, revenue or profits, which you may suffer arising out of your use, delay in using, or inability to access this website, or in any other way connected with this website, including from the downloading of any software from this website. CMG disclaims any representation or warranty that the website or materials will meet your requirement or that the website or any software will be uninterrupted, secure or free from errors or viruses.

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  • AxiTrader Limited
    Suite 305, Griffith Corporate Centre
    1510, Beachmont, Kingstown
    St. Vincent and the Grenadines

  • P: +61 2 4036 3165
    E: support@cmgau.com

  • CMG
    (BCN 25417 BC 2019)

  • Trading name of AxiTrader Limited
    (Business Company Number 25417 BC 2019)

Risk Warning: CMG is a trading name of AxiTrader Limited (CMG), which is incorporated in St Vincent and the Grenadines, number 25417 BC 2019 by the Registrar of International Business Companies, and registered by the Financial Services Authority, and whose address is Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines. AxiTrader Limited is 100% owned by AxiCorp Financial Services Pty Ltd, a company incorporated in Australia (ACN 127 606 348). Over-the-counter derivatives are complex instruments and come with a high risk of losing substantially more than your initial investment rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors. When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. CMG is not a financial adviser and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances.

All clients: Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any CMG products or services and obtain independent professional advice as necessary.

Cryptocurrencies like Bitcoin are extremely volatile and can move or jump in price with no apparent reason due to lack of liquidity and ad hoc news. There is little or no fundamental reasoning behind its pricing and as such trading CFDs in Bitcoin pose a significant risk to Retail Clients. While CMG only quotes Bitcoin during the week, it can trade over the weekend, meaning there could be a significant price change between Friday and Monday. It should only therefore be traded by those clients with sufficient experience to understand that they risk losing all their investment, or more, in a short period of time, and only a very small part of their portfolio should be used.